How do we do the research for our reviews?
We feel that the best casino reviews are the ones who are written by people who actually play the games, and spend time on the websites. Before we write a review we download, install, and play the games offered by the casino site. We then use our opinions, and the opinions of other people who have played, to decide which ones are “the best” and which ones are not.
We review how easy it is to make monetary deposits, how easy it is to understand the games, how easy it is to collect your winnings, and what incentive bonuses are offered. We score each category then add up the scores to see which websites rate higher than the rest.
Even though we go through this process for you, we urge all players to start by making small deposits, and small bids when they visit one of these gaming sites for the first time. Familiarize yourself before you begin to make large bets.
Things to Consider about Online Gaming
Below we have listed some of the things that a player should keep in mind when they visit online casinos. These are the same things that our staff considers when they are writing UK casino reviews for our website.
Is the Casino Available in Your Area?
Not all casinos are open to players from every country in the world. The most important thing is for you to make certain that you are allowed to play the games according to the country you reside in.
If the site is not licensed in your country and for some reason you do manage to gain access to it, simply leave the site without playing. If the site is not licensed in your country you will have no legal recourses if they do not pay you what you win, or if they mishandle the money you deposit.
Do They Offer Bonuses & Promotions?
Casino reviews always include the bonuses and promotions that each gaming site has to offer. Some of the bonuses can double the amount that you deposit. These bonuses and promotions are established to give players the incentive to play.
Our word of caution to you is to read all of the details about the bonuses and promotions to ascertain the requirements that you must meet in order to be eligible for the bonuses and promotions. Some of the requirements are so strict that they make the bonus or promotion less attractive.
The best online casino reviews have to include the minimum deposits required by the casino in order for you to play. Some of these amounts can be quite high, and some will let you play with no deposit. If the site has a free demo or free trial period we suggest that you take advantage of that free period and see which games you like before you begin to play for money.
You also want to find out what languages are supported on the site so you can be sure that you can fully understand the games and their rules. You will need to know what currency types are accepted so you will know if you have to convert your monetary types to another type before you can play.
See what encryption methods they use to protect your personal information and your financial information. Everyone wants to be safe when they are playing. You might want to consider getting a prepaid credit or debit card that you use strictly for gaming. This could allow you to play without putting your everyday financial information online.
Find out how often you can make withdrawals, and if the withdrawals have a monetary limit assigned to them. You want to play at casinos that will allow you to have the most access to the money you have won. You also want to know how long it will take for a withdrawal request to be honored. Some casinos have holding times for withdrawals that are as long as two weeks.
What Mobile Devices does the Casino Support?
If you like to play your games on a smart phone or tablet then you will need to see what types of mobile devices are supported, and what downloadable apps are available. If you have an Android device you want to make sure that the games can be played on that device.
How Long has the Casino Been in Operation?
You should do a little research into how long the website has been online. Every new casino is not necessarily a bad one, but finding out what company owns the site, how long they have been in business, and where their license to operate was issued. Knowing these things can possibly help you determine if a casino is trustworthy, or if you might want to find another place to play.
Read the positive reviews and the negative reviews concerning the site. You must remember that a review is a personal opinion, so when you are reading them you must look for similarities with other reviews. If several different reviews mention a problem in the same category then you can surmise that the reviews are not just those of disgruntled players.
Customer Service Considerations
Read the contact information provided and find out how you are supposed to go about getting in contact with someone if you have a question or a problem. You want to know what the policy is for filing a complaint, and how the complaint will be handled, before you start to invest your hard earned money.
Send an email to the email provided and see how long it takes for someone to answer your questions. This will help you determine whether the gaming site is a trustworthy one or not.